Jeeves Privacy Policy
Effective Date: July 23rd, 2024
Your privacy is important to us. This privacy policy ("Privacy Policy") describes how Jeeves, owned by Manage Your Game LLC ("Jeeves," "we," "our," or "us") collects, uses, and shares personal information and other information (collectively, the "Information") obtained through our website at manageyourga.me (the "Site").
1. Who is Jeeves?
Jeeves is a health management service dedicated to simplifying and enhancing the healthcare experience for individuals and their families. Our care coordinators help manage and complete care-related tasks, ensuring all aspects of your health and your family's health are seamlessly managed.
2. Scope and Applicability
This Privacy Policy applies to individuals in the United States and any other locations where we operate. It covers all of our services and the services made available through the Jeeves platform.
3. Information We Collect and Receive
Jeeves may collect personal data directly from you or receive it from third parties such as your employer or health plan. We collect and process data when you use the Site, including when you sign up to create an account. Information is collected from the following categories of individuals:
a. Users:
Contact Information – First and last name, email address, phone number, physical address, date of birth
Health Information – Insurance details, medical records, health plan information
Usage Data – Information about your interactions with our Site and services
b. Program Sponsors:
Employers and Health Plans – Employee name, title, business phone number, business email address
c. Site Visitors:
Log Data – IP addresses, browser type and settings, date and time of usage, language preferences
Device Data – Type of device, operating system, unique device identifiers
4. Our Uses of Personal Information
We use your personal information to operate our health management services, including care coordination, assisting with providers, and appointment scheduling. Specifically, Jeeves uses personal information to:
Verify your identity and manage your account
Provide you with requested services
Communicate with you about the Site and our services
Improve and customize your experiences
Protect the security of our services
5. How We Share Information
Jeeves shares personal information with third parties as needed to provide our services and operate our business. Categories of third parties with whom we may share information include:
Care Coordinators and Providers
IT and Business Service Providers
Government and Legal Entities (as required by law)
Program Sponsors (e.g., your employer or health plan)
Jeeves does not sell personal information and your information will not be shared with third/parties or affiliates for marketing/promotional purposes.
6. Communications and Marketing
Jeeves may periodically send you newsletters and marketing communications. You can unsubscribe from these communications at any time by following the steps in the email or contacting us at chance@manageyourga.me
7. Data Retention and Disposal
Jeeves retains personal information in accordance with our data retention schedules. Personal data is reviewed periodically and deleted when no longer necessary for the purposes for which it was collected, unless retention is required by law.
8. Information Security
Jeeves has implemented technical and organizational measures to ensure the protection of personal information, including:
Risk assessments
Access controls
Encryption of personal data
Monitoring and incident response
9. Children's Data
Jeeves does not market its services to children under thirteen (13) years of age. If you learn that a child under the age of 13 has created an account with Jeeves, please contact us at chance@manageyourga.me.
10. Breach Notification
In the event of a data breach, Jeeves will notify affected individuals and relevant authorities as required by law.
11. General Inquiries and Updates
For inquiries about this Privacy Policy or to make a request or file a privacy complaint, please contact chance@manageyourga.me or call (218) 422-6686.
This Privacy Policy may be updated from time to time, so please check back regularly for updates.